INTRODUCTION

Automated email is used in a variety of industries. Almost every business today is using auto-generated emails to send marketing information to customers. Those pesky emails that build up in your inbox letting you know about a new deal or sale? Those were automated emails sent to hundreds, or even thousands, of potential customers. However, auto-emails aren’t just for spammy email, but can be extremely useful for accounts receivable purposes.

In general, most collection emails take 3 to 5 minutes to craft. Each individual customer’s information has to be researched, invoice numbers have to be checked and then the actual email has to be typed out. If this collection email has to go to one hundred customers, that would be an entire day’s work. Automating these emails instead gets rid of the manual researching and work, which makes the process much easier and quicker.

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