INTRODUCTION

Whenever you use a credit card, pay with a check or use ACH, it seems pretty simple. The transaction goes through and the money is then withdrawn from your account. However, understanding the inner workings of electronic invoice presentment and payment is not easy.

In addition, many don’t realize that having a better understanding can actually help your business to save money. This white paper will walk you through the entire payment process, from how it works to processing fees and customer self-service.

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