Email has become one of the most prominent forms of communications between businesses. It’s instant and allows for work to get done much more quickly. Despite this being our number one form of communication, for some reason accounts receivable departments aren’t using email addresses to send customers invoices or payment reminders. They still only have a physical address for their contacts, meaning they have to send these invoices through the mail or via fax. This makes the customer wait longer to receive the invoice or reminder, which means you have to wait longer for payment.

In this whitepaper, we cover why sending invoices, payment reminders, collection letters and other important documents via email is more effective, how you can push your customers to start using email for accounts receivable, the ROI of using automated email for accounts receivable and a template letter to send to your customers when you’re ready to make the switch to strictly email communications for letter sending.

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