Collection representatives can place calls to customer from within the Anytime Collect Call Manager, which are then recorded, transcribed and stored in the system. If a customer calls the accounts receivable agent, the Anytime Collect Call Manager prompts the customer with options to check their balance, review open invoices, check on recent payments, or to speak with a credit representative. The inbound call is also recorded, transcribed and stored. Every action a collection representative takes or customer takes during a phone call is captured in Anytime Collect giving complete visibility into accounts receivable within the organization.
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Anytime Collect is a leading CLOUD-BASED accounts receivable software. Made specifically for businesses selling on credit terms, Anytime Collect AUTOMATES invoice dispute management, cash forecasting, customer communications, invoice presentment, online bill pay and credit management. The entire collections process becomes QUICKER AND EASIER.
MSPARK is a privately held national provider of direct mail, analytics, and digital marketing services. With over 4,000 customers, access to more than 22 million U.S households and with 98% household penetration in non-metro geographies, MSPARK is highly competitive and rapidly growing. MSPARK sends out thousands of invoices each month and must collect millions of […]
Everyone loves a good urban legend or story but when it comes to collecting the money owed to your company, don’t fall victim to these popular accounts receivable management myths. MYTH #1: MY ERP OR ACCOUNTING SYSTEM HAS EVERYTHING I NEED FOR ACCOUNTS RECEIVABLE MANAGEMENT While your ERP or accounting system might have an accounts […]