Online Chat is an integrated chat function that allows your customers to send messages that your collections team can receive in real time. If a customer has a question about an invoice they received, the customer can send a message to your collections team, where they can also view the customer’s name, ID, current amount due and total days late in the same window. The Online Chat function for credit and collections management software enhances customer service because their needs are being met immediately. Further, the support team is able to pull up information on the customer quickly to minimize disputes.
LiveChat is available for customers to use to engage in online chat conversations with their accounts receivable credit and collection contacts who are logged into the Anytime Collect customer portal. To create a LiveChat account, click here.
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In the construction industry, contracts may be written on a completed contract basis or percentage-of- completion basis. In the case of a completed contract, you issue only one invoice when the job is finished. Percentage-of-completion contracts on the other hand, are used for larger, long-term projects where you invoice a number of times over the […]
Cash flow is difficult to manage in the construction industry because of the irregular flow of projects and the document intensive nature of the payment process. If you want to avoid a cash crunch and borrowing to keep operations running smoothly, you need to stay on top of your accounts receivable. Here are our top […]
WHAT WE DO
Anytime Collect is a leading CLOUD-BASED accounts receivable software. Made specifically for businesses selling on credit terms, Anytime Collect AUTOMATES invoice dispute management, cash forecasting, customer communications, invoice presentment, online bill pay and credit management. The entire collections process becomes QUICKER AND EASIER.