Online Chat is an integrated chat function that allows your customers to send messages that your collections team can receive in real time. If a customer has a question about an invoice they received, the customer can send a message to your collections team, where they can also view the customer’s name, ID, current amount due and total days late in the same window. The Online Chat function for credit and collections management software enhances customer service because their needs are being met immediately. Further, the support team is able to pull up information on the customer quickly to minimize disputes.
LiveChat is available for customers to use to engage in online chat conversations with their accounts receivable credit and collection contacts who are logged into the Anytime Collect customer portal. To create a LiveChat account, click here.
NOT A MEMBER?
Sign up today to become an instant member and start learning how to get PAID FASTER!
If your company struggles with timely B2B invoice collection, it may be because your customers are choosing to pay other vendors before you. You are not your customer’s only vendor and your invoice is not the only one they need to pay; but someone has to get paid first- why shouldn’t it be you? Think […]
The post UNITED STATES SLOW TO ADOPT FASTER PAYMENT METHODS appeared first on AnytimeCollect.
WHAT WE DO
Anytime Collect is a leading CLOUD-BASED accounts receivable software. Made specifically for businesses selling on credit terms, Anytime Collect AUTOMATES invoice dispute management, cash forecasting, customer communications, invoice presentment, online bill pay and credit management. The entire collections process becomes QUICKER AND EASIER.