Online Chat is an integrated chat function that allows your customers to send messages that your collections team can receive in real time. If a customer has a question about an invoice they received, the customer can send a message to your collections team, where they can also view the customer’s name, ID, current amount due and total days late in the same window. The Online Chat function for credit and collections management software enhances customer service because their needs are being met immediately. Further, the support team is able to pull up information on the customer quickly to minimize disputes.
LiveChat is available for customers to use to engage in online chat conversations with their accounts receivable credit and collection contacts who are logged into the Anytime Collect customer portal. To create a LiveChat account, click here.
The people you see walking around with their eyes glued to a smart phone are most likely not speaking with someone or reading an email. Odds are they are reading and responding to a Short Message Service (“SMS”) text message. If your accounts receivable collection efforts rely on phone calls, emails and letters, you need […]
Are the limitations of your company’s Sage 500 ERP platform making it difficult to achieve your accounts receivable and collections goals? Sage 500 ERP has not been upgraded to run in a cloud-based environment or automated to provide users with the operating efficiencies common in modern automated software applications. Despite the limitations, many companies plan […]
WHAT WE DO
Anytime Collect is a leading CLOUD-BASED accounts receivable software. Made specifically for businesses selling on credit terms, Anytime Collect AUTOMATES invoice dispute management, cash forecasting, customer communications, invoice presentment, online bill pay and credit management. The entire collections process becomes QUICKER AND EASIER.
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