Collection representatives can place calls to customer from within the Anytime Collect Call Manager, which are then recorded, transcribed and stored in the system. If a customer calls the accounts receivable agent, the Anytime Collect Call Manager prompts the customer with options to check their balance, review open invoices, check on recent payments, or to
Online Chat is an integrated chat function that allows your customers to send messages that your collections team can receive in real time. If a customer has a question about an invoice they received, the customer can send a message to your collections team, where they can also view the customer’s name, ID, current amount
Credit information is vital for every business. Extend credit to the wrong customer and you could face huge losses and expensive legal battles and you may be missing opportunities to extend more credit to your best customers to earn more of their business. Anytime Collect arms you with the information you need to make smart
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