The Pandemic Amplified Issues with On-Time Payments
More than a year has passed since the COVID-19 pandemic emerged in the United States. The pandemic wreaked havoc on the economy and turned the normal way of doing business upside down for many
Your Email Issues Are Causing Your Late Payments
Don’t be lulled into assuming that your AR team is not meeting objectives simply because customer AP departments don’t want to make payments on time. Customer AP departments are not always or entirely the
Why You’re Getting Paid Late (That Isn’t Entirely AP’s Fault)
If your AR team is not meeting its collection goals, don’t automatically jump to the conclusion that customer AP departments are at fault. It is a popular misconception in AR departments that customer AP
Auditing Requires AP To Make On-Time Payments
The popular belief in AR departments is that customer AP departments don’t want to make payments on-time. There are several reasons why this myth doesn’t hold water. One of the most compelling reasons why
Busting the Myth – Why AP Does Want to Pay You On-Time
The conventional wisdom in AR is that customer AP departments don’t really want to make a payment on-time. Sure there are situations where some customers have cash flow problems and their AP departments try
Eliminating Barriers to Payments by Giving Your Customers the Power of Self-Service
There are barriers that can keep customers from making timely payments and reduce your cash flow. It is important to identify and eliminate these barriers as much as possible so you can reach your
How to Increase Customer & Vendor Satisfaction Using Your Accounts Receivable Team
Customer and vendor satisfaction is more important than ever to your business in the new normal. To satisfy your customer and vendors you have to understand what they need. Their needs have changed, but
How to Streamline the AR Process with Self-Service
Is your AR team struggling to keep up in the new normal? Are they constantly answering or returning customer calls to take payment information, answer payment application questions, take requests for copies of documents,
How to Free Up Time During End-Of-Month Close in AR
Month-end close in AR can be hectic and stressful for your team, especially in the new normal where you may be understaffed or trying to balance a staff working remotely. It can divert them