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Eliminating Barriers to Payments by Giving Your Customers the Power of Self-Service
There are barriers that can keep customers from making timely payments and reduce your cash flow. It is important to identify and eliminate these barriers as much as possible so you can reach your
How to Increase Customer & Vendor Satisfaction Using Your Accounts Receivable Team
Customer and vendor satisfaction is more important than ever to your business in the new normal. To satisfy your customer and vendors you have to understand what they need. Their needs have changed, but
How to Streamline the AR Process with Self-Service
Is your AR team struggling to keep up in the new normal? Are they constantly answering or returning customer calls to take payment information, answer payment application questions, take requests for copies of documents,
How to Free Up Time During End-Of-Month Close in AR
Month-end close in AR can be hectic and stressful for your team, especially in the new normal where you may be understaffed or trying to balance a staff working remotely. It can divert them
How Offering Self-Service Payments Increases Efficiency
Customers want the flexibility and convenience of self-service. They want to be able to work remotely, and not be tied to your office hours. Customers want to work wherever and whenever it suits their
The Benefits of Giving Customers the Power of Self-Service AR
You and your customers will benefit from the power of self-service AR. Self-service is a natural extension of automating office processes. It helps automate both sides of a transaction with your company. It closes
What Your Vendors Can Do With Self-Service
Vendors are key business partners. Maintaining good vendor relationships at all levels is essential to servicing your customers and controlling costs. One way to maintain good vendor relationships is to make your company easy
What Customers Can Do With Self-Service AR
Customers want the convenience and flexibility to work remotely, and choose when they work on their account with your company. Self-service AR gives them what they want. A self-serve customer portal gives your customers
Why AR Automation Is Not One-Size Fits All
AR automation is not a one-size fits all solution. Automation works best when it is customized to fit your business model, marketplace and procedures. It is important to customize the rules engine used in
Finding the Balance On Automated Collections Activities
Automation of credit and collections is more important than ever in the new normal. AR teams are challenged by staffing issues and increases in delinquencies. The need for cash flow and working capital to
Credit Rules You Should Be Automating
Automating credit rules is just as important as automating collection rules. It will save time that can be spent contacting customers, and improve the credit quality of your accounts receivable. Credit quality has a
Top Automation Rules for the Credit and Collections Process
Automation of the credit and collections process is driven by the rules you set to program the automated activities. The rules should be based on experience with your customer base and proven, effective best
The Underlying Conditions of a Manual Collections Process
It’s important to measure the effectiveness of your collections process to identify areas that need improvement. If you have a manual collections process, you need to compare the effectiveness of your manual collections with
The 4 Most Important Times for Accounting to Use Data Management Best Practices
Using data management best practices helps to ensure that your customer master data is clean and current. Valid and up-to-date master data increases productivity and cash flow by reducing errors, disputes, unauthorized deductions and chargebacks.
