The most time a collections representatives spends on manual tasks is crafting and sending out emails. Researching the customer, finding supporting documents, finding invoice numbers, writing the email and any other tasks associated with creating a collection email takes up time. With Anytime Collect, emails are sent out automatically to customers based on a rule setup. Not just collection emails can be automated, but also new customer welcome emails, reminders and past due notices. Supporting documents, such as bills of lading or purchase orders, are stored in the system and attached to invoices when necessary.
Anytime Collect users have saved up to 600 hours using automated emails when they no longer have to manually write and send emails to every individual customer. “Since we’ve implemented the automation of the email reminders, 8,133 automatic emails have been sent out to customers,” said Ben Burford, Credit Manager for PolyPortables. “That’s 8,000 times our collection representative didn’t have to touch that customer, Anytime Collect touched that customer for us.”
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PolyPortables, LLC. has grown tremendously since their inception date in 1972. As a global leader in the manufacturing of portable restrooms, hand wash stations, deodorizers and other sanitary products, the company expanded to a 64,000 square foot facility in their headquarters in Dahlonega, Georgia and an additional 12,000 square foot facility dedicated to manufacturing deodorizers. […]
Having sales and profits is great, but having cash flow is even better. Many companies forget about this important nuance in business. Many bankruptcies in businesses boils down to the fact that they are struggling with their cash flow. This means that these companies are ultimately struggling with their accounts receivable, since they have sold […]
WHAT WE DO
Anytime Collect is a leading CLOUD-BASED accounts receivable software. Made specifically for businesses selling on credit terms, Anytime Collect AUTOMATES invoice dispute management, cash forecasting, customer communications, invoice presentment, online bill pay and credit management. The entire collections process becomes QUICKER AND EASIER.