The most time a collections representatives spends on manual tasks is crafting and sending out emails. Researching the customer, finding supporting documents, finding invoice numbers, writing the email and any other tasks associated with creating a collection email takes up time. With Anytime Collect, emails are sent out automatically to customers based on a rule setup. Not just collection emails can be automated, but also new customer welcome emails, reminders and past due notices. Supporting documents, such as bills of lading or purchase orders, are stored in the system and attached to invoices when necessary.
Anytime Collect users have saved up to 600 hours using automated emails when they no longer have to manually write and send emails to every individual customer. “Since we’ve implemented the automation of the email reminders, 8,133 automatic emails have been sent out to customers,” said Ben Burford, Credit Manager for PolyPortables. “That’s 8,000 times our collection representative didn’t have to touch that customer, Anytime Collect touched that customer for us.”
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There are many steps that go into finalizing the sale of a product or service; there is pricing, then quote creation, negotiation, approvals, and contract and order management. Once all of the work is done to complete each of those steps, the sale is complete… at least as far as your sales team is concerned. […]
PayStream Advisors, a financial research and advisory firm, conducted a study to better understand the order to cash cycle. In it, they discovered what are some of the most common challenges facing collection departments and effecting the order to cash cycle. When 80 percent of revenue is coming from only 20 percent of customers, you […]
WHAT WE DO
Anytime Collect is a leading CLOUD-BASED accounts receivable software. Made specifically for businesses selling on credit terms, Anytime Collect AUTOMATES invoice dispute management, cash forecasting, customer communications, invoice presentment, online bill pay and credit management. The entire collections process becomes QUICKER AND EASIER.