The most time a collections representatives spends on manual tasks is crafting and sending out emails. Researching the customer, finding supporting documents, finding invoice numbers, writing the email and any other tasks associated with creating a collection email takes up time. With Anytime Collect, emails are sent out automatically to customers based on a rule setup. Not just collection emails can be automated, but also new customer welcome emails, reminders and past due notices. Supporting documents, such as bills of lading or purchase orders, are stored in the system and attached to invoices when necessary.
Anytime Collect users have saved up to 600 hours using automated emails when they no longer have to manually write and send emails to every individual customer. “Since we’ve implemented the automation of the email reminders, 8,133 automatic emails have been sent out to customers,” said Ben Burford, Credit Manager for PolyPortables. “That’s 8,000 times our collection representative didn’t have to touch that customer, Anytime Collect touched that customer for us.”
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Automated cash application is another example of how AR technology can benefit Tech companies. Cash application software, using Artificial Intelligence (“AI”) technology to help link payments with invoices, is being used with great success to process remittances even faster. Piles of unmatched and unapplied customer remittances disappear when cash application software with 90+ percent match […]
It seems to be a contradiction in terms, but many Tech companies do not use AR technology in their own operations. There are probably many reasons why Tech companies do not use AR technology, such as priorities, interest, don’t understand importance, etc. Rather than focus on the why nots, however, let’s state the obvious whys […]
WHAT WE DO
Anytime Collect is a leading CLOUD-BASED accounts receivable software. Made specifically for businesses selling on credit terms, Anytime Collect AUTOMATES invoice dispute management, cash forecasting, customer communications, invoice presentment, online bill pay and credit management. The entire collections process becomes QUICKER AND EASIER.
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