Collection representatives can place calls to customer from within the Anytime Collect Call Manager, which are then recorded, transcribed and stored in the system. If a customer calls the accounts receivable agent, the Anytime Collect Call Manager prompts the customer with options to check their balance, review open invoices, check on recent payments, or to speak with a credit representative. The inbound call is also recorded, transcribed and stored. Every action a collection representative takes or customer takes during a phone call is captured in Anytime Collect giving complete visibility into accounts receivable within the organization.
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Firms lose thousands of dollars every year to the overhead costs of managing accounts receivable, for hours of work that they are never paid for, and on invoices they were never able to collect in full. Whether you’re a large firm with offices all over the world or a small practice of only one or […]
Especially if you have a smaller team, or just one person, managing in-house debt collection, it can feel like you’re playing a constant game of catch-up. You’re reaching out to hundreds of customers a day and keeping track of how much each owes, often to still have invoices go beyond terms or sending the invoices […]
WHAT WE DO
Anytime Collect is a leading CLOUD-BASED accounts receivable software. Made specifically for businesses selling on credit terms, Anytime Collect AUTOMATES invoice dispute management, cash forecasting, customer communications, invoice presentment, online bill pay and credit management. The entire collections process becomes QUICKER AND EASIER.