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Phone call management has proved to save time in accounts receivable. The system eliminates the need to prepare for phone call conversations with customers. Without an accounts receivable phone call management system, collectors may go through a list of customers and try to decide who needs to be called first. Then they look up those
When using phone call automation for accounts receivable, the most popular option to do this is using interactive voice response or IVR. Even if you have never used IVR before, you likely have encountered it and used it before. Recall a time you called a company and were prompted with menu options. Maybe you called
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