• SETTING UP THE CALL IN YOUR COLLECTION STRATEGY
    • 171

    SETTING UP THE CALL IN YOUR COLLECTION STRATEGY

    When it comes to collections, one of the most time consuming tasks can be making phone calls. Often times you have to look up the customer account, recall past conversations and check notes all before making the call. Once on the call, you never know how the conversation will turn out. It’s best, when creating

  • Being Proactive in Your Collection Strategy
    • 207

    Being Proactive in Your Collection Strategy

    It is important when establishing a collection strategy to encourage your collection representatives to remain proactive. Catching a customer who will become a struggle to collect from before it happens is the best way to keep your accounts receivable on track. There are often subtle signs that you should help your collections representatives learn to

  • USING A BUSINESS CREDIT APPLICATION FOR YOUR COLLECTION STRATEGY
    • 311

    USING A BUSINESS CREDIT APPLICATION FOR YOUR COLLECTION STRATEGY

    When creating a collection strategy, the best place to start is creating a business credit application for customers. A business credit application helps you to decipher who is the biggest credit risk and who you can safely extend credit to without much worry. If you’re a company who works with other businesses and often extends

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