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Increasing Efficiency In Collections with Self-Serve Disputes

Customer disputes and the resultant charge-backs and unauthorized deductions are a major problem for certain industries such as distributors and manufacturers selling to retailers and construction contractors. Disputes can be very time consuming, costly

By |2019-11-20T10:23:12-05:00November 19th, 2019|Categories: Customer Payment Portal|Comments Off on Increasing Efficiency In Collections with Self-Serve Disputes

5 Customer Behaviors Your AR Team Should Be A/B Testing

You can achieve your collection KPIs, if you understand how your AR team engages your customers influences their behavior. Carefully crafted collection procedures based on data driven analysis of customer behavior will increase your collections

By |2019-11-07T09:58:34-05:00October 31st, 2019|Categories: General AR|Comments Off on 5 Customer Behaviors Your AR Team Should Be A/B Testing