• UNDERSTANDING PSYCHOLOGY BASICS FOR ACCOUNTS RECEIVABLE COLLECTION
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    UNDERSTANDING PSYCHOLOGY BASICS FOR ACCOUNTS RECEIVABLE COLLECTION

    Psychology can play a huge role on why you’re not collecting as much as you should and how you can optimize your efforts to collect even more. The study of how the mind works and effects our behaviors gives a lot of insight into the actions of our customers – and more specifically why they

  • COMMON REASONS CUSTOMERS AREN’T PAYING
    • 29

    COMMON REASONS CUSTOMERS AREN’T PAYING

    No collections department is free of crazy payment excuses. In fact, if you’re a small business you’re more likely to come across late payment excuses. Dun & Bradstreet reported that majority of the culprits for taking a long time to pay their debts are large businesses with over 500 employees, leaving small businesses to try

  • THE LINK BETWEEN PSYCHOLOGY AND ACCOUNTS RECEIVABLE
    • 47

    THE LINK BETWEEN PSYCHOLOGY AND ACCOUNTS RECEIVABLE

    When a customer doesn’t pay on time, we can spend a lot of time wondering “why?!”. Wouldn’t it have been much easier for them to have simply paid the invoice on time, instead of causing all of the backlash for themselves and their company? Of course, there are accounts where they really didn’t have the

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